Logistics Optimization: Where to Start? Picking, Packaging, or Transport?

A thorough analysis of internal processes is therefore the essential first step. A practical, field-tested guide helps identify the most urgent areas for action. The solution lies in targeted digitalization of the core problem through modular software systems. The system provider COSYS Ident GmbH offers an integrated platform that enables companies to start exactly where the operational need is greatest.

Checklist 1: High error rates in picking

Symptoms such as increasing return rates, customer complaints about incorrect deliveries, or significant inventory discrepancies clearly indicate problems in core warehouse processes. Every error that occurs here causes exponentially higher costs downstream. Implementing mobile, scan-guided workflows using warehouse management software (WMS) ensures that the right item in the correct quantity is picked for the right order. This sustainably improves picking efficiency and establishes a reliable data foundation for the entire supply chain.

Checklist 2: Unclear damage cases and quality issues

Frequent disputes over damaged goods or unclear responsibilities during transfer of risk consume resources and strain customer relationships. To achieve transparency, consistent visual documentation is essential. A photo documentation module enables employees to securely capture the condition of goods and packaging at critical process points, such as packing or loading, through barcode scans and photos. Digital damage documentation thus becomes a key tool for risk management and process analysis, clearly identifying the source of damage or error.

Checklist 3: Lack of transparency and losses in transport

If the delivery status of shipments is frequently unclear, if incorrect loading leads to costly extra trips, or if the loss of load carriers such as pallets impacts financial results, the transport process requires optimization. A modular Transport Management System (TMS) digitalizes the entire supply chain beyond the warehouse. Core functions include:

• A digital proof of delivery that records receipt with signature, photo, and GPS data.
• A guided loading control system that ensures only the correct goods are loaded onto the correct vehicle.
• A digital load carrier management module that transparently logs exchange transactions and automatically maintains pallet accounts.

This allows transport logistics to be fully digitalized, significantly increasing process reliability.

Checklist 4: Poor process control and communication

Sometimes the cause of inefficiency is not a single process but insufficient coordination among all of them. Typical signs include unclear task priorities, inefficient communication between dispatch and mobile staff, or incomplete tracking of work orders. A central task management system functions as a digital control layer. Tasks can be created and prioritized centrally and assigned to employees on their mobile devices. Progress is reported in real time, enabling agile and transparent management of all operational activities.

Conclusion: From cost center to strategic advantage

The path to efficient logistics does not start with a single measure but with a thorough analysis of existing weaknesses. Whether picking, packaging, transport, or process control, each area offers potential for improvement. The true added value emerges when these optimizations are not implemented in isolation but are interconnected through modular intralogistics solutions. This eliminates interruptions in the data flow, enables end-to-end digitalization, and establishes a solid data foundation.

The result is logistics that not only reduces costs but becomes a strategic resource for growth, customer satisfaction, and long-term competitiveness.

Learn in a no-obligation consultation how a modular software solution can optimize your specific logistics processes. COSYS Demo Apps are available for free download in the Google Play Store and Apple App Store.